Role details

Administrative Team Leader

Glasgow   •   £21,000 - £23,000   •  Permanent

Bullet points

  • Leading Business Management Consultancy
  • Glasgow City Centre

About Our Client

My client offers their customers a wide range of services from business to personal finance services. My client prides themselves on providing exceptional customer service, and due to a recent office move have scope to add additional heads to the growing team.

Job Description

The successful Administrative Team Leader will have the following responsibilities;

Coach and lead one of the compensation processing teams

Further develop high levels of customer service

Impact positively on the culture of quality output and continuous improvement

Challenge the current efficiency and productivity levels

Work as an integral part of the leadership team to deliver on key operating objectives

Contribute to the continued progression and expansion

Deal at the coalface with customers, lenders and other associated parties

Get to know the administration system inside out

Learn about the processes and assess their effectiveness

The Successful Applicant

The Administrative Team Leader will likely have the following profile;

Strong working knowledge operating as a Supervisor within an administrative / financial services / retail business

Time management - manage and prioritise tasks.

Motivate staff - you'll be expected to motivate staff to perform to the highest levels.

Excellent communication skills

Judgement - uses common sense and the principles of the business to make the best decisions

Results orientated - you'll make your team the best team by directing your actions to achieve the goals of the organisation

Ability to bring ideas and solutions to management

Coaching current and new members of staff

Completes work without constant instructions

What's on Offer

My client is willing to offer the following package for the successful Administrative Team Leader;

Salary ranging from £21,000 to £23,000

29 Paid Holidays per annum

Life insurance cover

Private healthcare scheme

Apply for this job

Click the Apply or LinkedIn button below or contact Jonathan Crichton quoting job reference 13771164
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