Role details

Accounts Assistant

Warwickshire   •   £18,000 - £19,000   •  Permanent

Bullet points

  • Accounts Assistant
  • Warwick

About Our Client

My client is an innovative business, owned by its members in the 18 counties it spans. With a turnover of £1 billion and over 9,000 colleagues, we trade in a number of sectors including food retail, travel, funerals, childcare, pharmacy, energy, employee benefits and post offices.

Job Description

To ensure that all Food Retail customer accounts are maintained and reconciled up to date and within the agreed service level. Any aged items are followed up with the customer and actioned accordingly.

Take responsibility for escalating process issues to the line manager and suggesting improvements.

Complete reports for the Food Retail division and answer related queries to provide support to the food stores.

Perform and assist in basic financial accounting entries for period end.

Assist with monthly accounts payable.

However, occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Society.

The post holder shall -

Accounts Receivable

  • Raise monthly invoices and statements for food retail credit account customers
  • Reconcile customer accounts and process direct debits to be taken within agreed timescales
  • Be the principal point of contact for customer account queries and to investigate and respond to any queries appropriately by liaising with store teams
  • Produce a monthly aged debt analysis and chase customers for outstanding payments
  • Liaise with food stores to resolve customer's queries

Accounts Payable

  • Batch delivery notes received from food stores
  • Key batched delivery notes into system

Process weekly transfer notes

The Successful Applicant

Can identify ways of overcoming obstacles

Time management



Good listener demonstrating active listening skills

Strong customer focus and a commitment to quality and service

Acts to deliver long term sustainable customer satisfaction

Cares about customers always striving to exceed their expectations

Demonstrates commitment to high standards


Effective prioritising and organising skills

Excellent environmental awareness

What's on Offer

Accounts Assistant

Permanent role

Based in Warwick

£18,000 £19,000 p.a

Apply for this job

Click the Apply or LinkedIn button below or contact Sophie Gibson quoting job reference 13763173
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